{"id":17875,"date":"2018-02-13T12:45:37","date_gmt":"2018-02-13T11:45:37","guid":{"rendered":"https:\/\/www.bestonline.cz\/?post_type=product&#038;p=17875"},"modified":"2021-05-12T11:59:10","modified_gmt":"2021-05-12T09:59:10","slug":"smartsupp-standard","status":"publish","type":"product","link":"https:\/\/www.bestonline.cz\/smartsupp-standard\/","title":{"rendered":"Smartsupp Standard"},"content":{"rendered":"<h2>Pod\u00edvejte se se Smartsuppem na obrazovky va\u0161ich z\u00e1kazn\u00edk\u016f<\/h2>\n<hr \/>\n<ul>\n<li>Syst\u00e9m ukl\u00e1d\u00e1 formou videa kompletn\u00ed n\u00e1v\u0161t\u011bvu klienta na webu. Kdykoliv se tak m\u016f\u017eete pod\u00edvat jak se na webu pohyboval a klikal.<\/li>\n<\/ul>\n<p><iframe src=\"https:\/\/www.youtube-nocookie.com\/embed\/Ntza7IqlsGM\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-mce-fragment=\"1\"><\/iframe><\/p>\n<h2>Smartsupp online chat um\u00ed:&lt;\/h2<\/h2>\n<hr \/>\n<h3>P\u0159izp\u016fsoben\u00ed odkazu v r\u00e1mci webov\u00fdch str\u00e1nek<\/h3>\n<p><a href=\"https:\/\/www.bestonline.cz\/wp-content\/uploads\/2016\/09\/smartsupp-banner-image_cs.png\"><img decoding=\"async\" class=\"alignnone wp-image-13609\" src=\"https:\/\/www.bestonline.cz\/wp-content\/uploads\/2016\/09\/smartsupp-banner-image_cs.png\" alt=\"Smartsupp chat na webu\" width=\"200\" height=\"107\" title=\"\"><\/a><a href=\"https:\/\/www.bestonline.cz\/wp-content\/uploads\/2016\/09\/smartsupp-banner-arrow_cs.png\"><img decoding=\"async\" class=\"alignnone wp-image-13610\" src=\"https:\/\/www.bestonline.cz\/wp-content\/uploads\/2016\/09\/smartsupp-banner-arrow_cs.png\" alt=\"Chat na webu SmartSupp\" width=\"200\" height=\"108\" title=\"\"><\/a><a href=\"https:\/\/www.bestonline.cz\/wp-content\/uploads\/2016\/09\/smartsupp-banner-bubble_cs.png\"><img decoding=\"async\" class=\"alignnone wp-image-13608\" src=\"https:\/\/www.bestonline.cz\/wp-content\/uploads\/2016\/09\/smartsupp-banner-bubble_cs.png\" alt=\"SmartSupp online chat\" width=\"200\" height=\"107\" title=\"\"><\/a><\/p>\n<ul>\n<li>Smartupp box um\u00edst\u00edte na svou str\u00e1nku, vyberete si n\u011bkter\u00fd z typ\u016f a uprav\u00edte barvy a texty tak, abyste zaujali n\u00e1v\u0161t\u011bvn\u00edky webu.<\/li>\n<\/ul>\n<h3>Automatick\u00e9 osloven\u00ed n\u00e1v\u0161t\u011bvn\u00edka<\/h3>\n<p><a href=\"https:\/\/www.bestonline.cz\/wp-content\/uploads\/2016\/09\/smartsupp-funct-triggers_cs.png\"><img decoding=\"async\" class=\"alignnone wp-image-13612 size-full\" src=\"https:\/\/www.bestonline.cz\/wp-content\/uploads\/2016\/09\/smartsupp-funct-triggers_cs.png\" alt=\"Smartsupp chat - Automatick\u00e9 osloven\u00ed\" width=\"767\" height=\"384\" title=\"\"><\/a><\/p>\n<ul>\n<li>Automatick\u00e9 zpr\u00e1vy nab\u00edzej\u00ed jedine\u010dnou mo\u017enost vyzvat n\u00e1v\u0161t\u011bvn\u00edka str\u00e1nek k aktivit\u011b.Typicky tak m\u016f\u017eete nap\u0159\u00edklad:\n<ul>\n<li><em>Pozdravit a nab\u00eddnout pomoc po 60 s, kdy\u017e n\u00e1v\u0161t\u011bvn\u00edk p\u0159ijde na web poprv\u00e9<\/em><\/li>\n<li><em>Pozdravit a nab\u00eddnout pomoc po 70 s, kdy\u017e n\u00e1v\u0161t\u011bvn\u00edk p\u0159ijde na web podruh\u00e9<\/em><\/li>\n<li><em>Pokud neodpov\u00edte na chat do 45 s, p\u0159ijde n\u00e1v\u0161t\u011bvn\u00edkovi zpr\u00e1va, \u017ee jste vyt\u00ed\u017eeni a \u017e\u00e1dost o zanech\u00e1n\u00ed kontaktu<\/em><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>P\u0159izp\u016fsoben\u00ed okna konverzace<\/h3>\n<p><a href=\"https:\/\/www.bestonline.cz\/wp-content\/uploads\/2016\/09\/Smartsupp_widget.png\"><img decoding=\"async\" class=\"alignnone wp-image-13607 size-full\" src=\"https:\/\/www.bestonline.cz\/wp-content\/uploads\/2016\/09\/Smartsupp_widget.png\" alt=\"Smartsupp.cz widget\" width=\"310\" height=\"431\" title=\"\"><\/a><\/p>\n<ul>\n<li>Okno m\u016f\u017eete upravit tak, aby design vyhovoval t\u00e9matu a barv\u00e1m va\u0161\u00ed webov\u00e9 str\u00e1nky<\/li>\n<li>M\u016f\u017eete p\u0159iv\u00edtat n\u00e1v\u0161t\u011bvn\u00edky sv\u00fdm vlastn\u00edm jedine\u010dn\u00fdm zp\u016fsobem<\/li>\n<li>Nen\u00ed-li dostupn\u00fd \u017e\u00e1dn\u00fd agent, m\u016f\u017eete se rozhodnout, jak bude widget fungovat v offline re\u017eimu.<\/li>\n<li>P\u0159episy chatov\u00fdch rozhovor\u016f lze uchov\u00e1vat i zas\u00edlat mailem.<\/li>\n<\/ul>\n<h3>Propojen\u00ed s Google Analytics<\/h3>\n<p><a href=\"https:\/\/www.bestonline.cz\/wp-content\/uploads\/2016\/09\/smartsupp-funct-ga_cs.png\"><img decoding=\"async\" class=\"alignnone wp-image-13615 size-full\" src=\"https:\/\/www.bestonline.cz\/wp-content\/uploads\/2016\/09\/smartsupp-funct-ga_cs.png\" alt=\"SmartSupp - ud\u00e1losti Google Analytics\" width=\"810\" height=\"399\" title=\"\"><\/a><\/p>\n<ul>\n<li>V Google Analytics m\u016f\u017eete m\u011b\u0159it jak Smartsupp zvy\u0161uje konverze a ovliv\u0148uje chov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f.<\/li>\n<\/ul>\n<h2>Jak vypad\u00e1 prost\u0159ed\u00ed Smartsuppu?<\/h2>\n<hr \/>\n<h3>Obrazovka oper\u00e1tora<\/h3>\n<p><a href=\"https:\/\/www.bestonline.cz\/wp-content\/uploads\/2016\/09\/smartsupp-dashboard.png\"><img decoding=\"async\" class=\"alignnone wp-image-13611 size-full\" src=\"https:\/\/www.bestonline.cz\/wp-content\/uploads\/2016\/09\/smartsupp-dashboard.png\" alt=\"Smartsupp - obrazovka oper\u00e1tora\" width=\"1337\" height=\"625\" title=\"\"><\/a><\/p>\n<ul>\n<li>Panel pro agenty zobrazuje v re\u00e1ln\u00e9m \u010dase informace o ka\u017ed\u00e9m n\u00e1v\u0161t\u011bvn\u00edkovi webu.<\/li>\n<li>\u010cast\u00e9 odpov\u011bdi lze zad\u00e1vat efektivn\u011b kl\u00e1vesov\u00fdmi zkratkami<\/li>\n<li>Krom\u011b prost\u0159ed\u00ed webov\u00e9ho prohl\u00ed\u017ee\u010de m\u016f\u017eete vyu\u017e\u00edvat tak\u00e9 aplikaci pro Windows<\/li>\n<li>K dispozici jsou d\u00e1le mobiln\u00ed aplikace pro za\u0159\u00edzen\u00ed iOS a Android.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Kontakt s n\u00e1v\u0161t\u011bvn\u00edky webu formou chatu je nesm\u00edrn\u011b efektivn\u00ed forma komunikace s klienty pr\u00e1v\u011b v moment\u011b, kdy maj\u00ed skute\u010dn\u011b vyhrazen\u00fd \u010das a jsou na va\u0161ich str\u00e1nk\u00e1ch. Komunikaci s nimi m\u016f\u017eete tak\u00e9 zah\u00e1jit automaticky na z\u00e1klad\u011b krit\u00e9ri\u00ed. Obchodn\u00ed politika \u010desk\u00fdch autor\u016f nav\u00edc umo\u017en\u00ed nekupovat zaj\u00edce v pytli, ale slu\u017ebu si vyzkou\u0161et a klidn\u011b i na neomezenou dobu pou\u017e\u00edvat ve verzi pro jednoho oper\u00e1tora.<\/p>\n","protected":false},"featured_media":17873,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"product_cat":[301,298],"product_tag":[271],"acf":[],"_links":{"self":[{"href":"https:\/\/www.bestonline.cz\/wp-json\/wp\/v2\/product\/17875"}],"collection":[{"href":"https:\/\/www.bestonline.cz\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/www.bestonline.cz\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bestonline.cz\/wp-json\/wp\/v2\/media\/17873"}],"wp:attachment":[{"href":"https:\/\/www.bestonline.cz\/wp-json\/wp\/v2\/media?parent=17875"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/www.bestonline.cz\/wp-json\/wp\/v2\/product_cat?post=17875"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/www.bestonline.cz\/wp-json\/wp\/v2\/product_tag?post=17875"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}