{"id":61039,"date":"2021-05-12T16:54:30","date_gmt":"2021-05-12T14:54:30","guid":{"rendered":"https:\/\/www.bestonline.cz\/?page_id=61039"},"modified":"2023-09-26T11:19:00","modified_gmt":"2023-09-26T09:19:00","slug":"podpora","status":"publish","type":"page","link":"https:\/\/www.bestonline.cz\/podpora\/","title":{"rendered":"Podpora"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Technick\u00e1 podpora<\/h2>\n\n\n\n<p><strong>Technick\u00e1 podpora<\/strong> jednotliv\u00fdch produkt\u016f je realizov\u00e1na p\u0159\u00edmo jejich provozovateli. Je ur\u010dena pro \u0159e\u0161en\u00ed technick\u00fdch probl\u00e9m\u016f s p\u0159edplacenou slu\u017ebou a <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-cyan-blue-color\">je obsa\u017eena v cen\u011b jednotliv\u00fdch slu\u017eeb<\/mark>. <\/p>\n\n\n\n<p>\u0158e\u0161itel\u00e9 na stran\u011b v\u00fdrobc\u016f maj\u00ed k dispozici intern\u00ed analytick\u00e9 n\u00e1stroje a dal\u0161\u00ed zdroje, d\u00edky kter\u00fdm znaj\u00ed p\u0159esn\u00fd stav a postupy p\u0159\u00edpadn\u00fdch oprav.<\/p>\n\n\n\n<ul>\n<li><a href=\"https:\/\/www.bestonline.cz\/jak-pouzivat-podporu-office-365\/\" data-type=\"URL\" data-id=\"https:\/\/www.bestonline.cz\/jak-pouzivat-podporu-office-365\/\">Technick\u00e1 podpora Microsoft 365<\/a> (n\u00e1vod)<\/li>\n\n\n\n<li><a href=\"https:\/\/www.teamviewer.com\/cs\/support\/\" target=\"_blank\" rel=\"noreferrer noopener\">Technick\u00e1 podpora TeamViewer<\/a> (odkaz)<\/li>\n\n\n\n<li><a href=\"https:\/\/helpx.adobe.com\/cz\/contact\/what-contact-options.html\" target=\"_blank\" rel=\"noreferrer noopener\">Technick\u00e1 podpora Adobe<\/a> (odkaz)<\/li>\n\n\n\n<li><a href=\"https:\/\/support.grammarly.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Technick\u00e1 podpora Grammarly<\/a> (odkaz)<\/li>\n\n\n\n<li><a href=\"https:\/\/robolytix.servicedesk.net\/\" target=\"_blank\" rel=\"noreferrer noopener\">Technick\u00e1 podpora Robolytix<\/a> (odkaz)<\/li>\n\n\n\n<li><a href=\"https:\/\/help.zoho.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Technick\u00e1 podpora Zoho<\/a> (odkaz)<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Vzd\u00e1len\u00e1 spr\u00e1va<\/h2>\n\n\n\n<p><strong>Vzd\u00e1len\u00e1 administrace a spr\u00e1va <\/strong>syst\u00e9m\u016f spo\u010d\u00edv\u00e1 v nastaven\u00ed jednotliv\u00fdch slu\u017eeb a je vyu\u017e\u00edv\u00e1na v moment\u011b, kdy klient nem\u00e1 k dispozici vlastn\u00edho administr\u00e1tora nebo se jedn\u00e1 o slo\u017eit\u011bj\u0161\u00ed \u00fakon vy\u017eaduj\u00edc\u00ed specifick\u00e9 znalosti. <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-cyan-blue-color\">Tyto slu\u017eby jsou v\u011bt\u0161inou placen\u00e9.<\/mark><\/p>\n\n\n\n<p>Tento typ podpory vykon\u00e1v\u00e1 p\u0159\u00edmo provozovatel tohoto port\u00e1lu, spole\u010dnost <a href=\"https:\/\/www.innovativebusiness.cz\" target=\"_blank\" rel=\"noreferrer noopener\">Innovative Business<\/a>, kter\u00e1 je certifikovan\u00fdm partnerem jejich provozovatel\u016f.<\/p>\n\n\n\n<p>Po\u017eadavky jsou realizov\u00e1ny prost\u0159ednictv\u00edm port\u00e1lu podpory na adrese <strong><a href=\"https:\/\/bestonline.servicedesk.net\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/bestonline.servicedesk.net<\/a><\/strong><\/p>\n\n\n\n<p>Po\u017eadavky mohou na\u0161i klienti zad\u00e1vat <a href=\"https:\/\/bestonline.servicedesk.net\/Tickets\/NewAnonymous\" target=\"_blank\" rel=\"noreferrer noopener\">bez registrace<\/a> nebo se mohou <a href=\"https:\/\/bestonline.servicedesk.net\/Account\/SelfRegistration\" target=\"_blank\" rel=\"noreferrer noopener\">zaregistrovat<\/a> a d\u00edky <a href=\"https:\/\/bestonline.servicedesk.net\" target=\"_blank\" rel=\"noreferrer noopener\">p\u0159ihl\u00e1\u0161en\u00ed <\/a>do syst\u00e9mu m\u00edt kdykoliv p\u0159ehled o aktu\u00e1ln\u00edm stavu \u0159e\u0161en\u00ed, kompletn\u00ed komunikaci, p\u0159id\u00e1vat opr\u00e1vn\u011bn\u00e9 osoby ze sv\u00e9 organizace a podobn\u011b.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Technick\u00e1 podpora Technick\u00e1 podpora jednotliv\u00fdch produkt\u016f je realizov\u00e1na p\u0159\u00edmo jejich provozovateli. Je ur\u010dena pro \u0159e\u0161en\u00ed technick\u00fdch probl\u00e9m\u016f s p\u0159edplacenou slu\u017ebou a je obsa\u017eena v cen\u011b jednotliv\u00fdch slu\u017eeb. \u0158e\u0161itel\u00e9 na stran\u011b v\u00fdrobc\u016f maj\u00ed k dispozici intern\u00ed analytick\u00e9 n\u00e1stroje a dal\u0161\u00ed zdroje, d\u00edky kter\u00fdm znaj\u00ed p\u0159esn\u00fd stav a postupy p\u0159\u00edpadn\u00fdch oprav. Vzd\u00e1len\u00e1 spr\u00e1va Vzd\u00e1len\u00e1 administrace a spr\u00e1va [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.bestonline.cz\/wp-json\/wp\/v2\/pages\/61039"}],"collection":[{"href":"https:\/\/www.bestonline.cz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bestonline.cz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bestonline.cz\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bestonline.cz\/wp-json\/wp\/v2\/comments?post=61039"}],"version-history":[{"count":19,"href":"https:\/\/www.bestonline.cz\/wp-json\/wp\/v2\/pages\/61039\/revisions"}],"predecessor-version":[{"id":62295,"href":"https:\/\/www.bestonline.cz\/wp-json\/wp\/v2\/pages\/61039\/revisions\/62295"}],"wp:attachment":[{"href":"https:\/\/www.bestonline.cz\/wp-json\/wp\/v2\/media?parent=61039"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bestonline.cz\/wp-json\/wp\/v2\/categories?post=61039"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}